Before you book
Most questions are easiest to answer once we know what you want from the appointment. Some people come in wanting an hour to switch off; others already know the exact area they want worked on. If you are undecided, start with our Henley massage guide or look through the treatment menu and current prices.
Pressure is not something you have to decide perfectly in advance. Tell your therapist what normally feels comfortable and speak up during the treatment if you would like it lighter or firmer.
What happens at the rooms
The Treatment Rooms are at Bank Chambers, 10 Hart Street in central Henley-on-Thames. The rooms are on the second floor and are reached by stairs; there is no lift. Your therapist will give you privacy to get ready and will explain what, if anything, needs to be removed for the treatment you have booked. You remain appropriately covered throughout.
If you are arranging two treatments at the same time, request a Couples Massage. We have a double treatment room, but paired availability is not shown reliably by the online calendar.
Pregnancy, pain and health questions
Pregnancy massage is offered from 13 weeks in an uncomplicated pregnancy. Let us know how far along you are when booking. If there are complications, or you have been advised to limit massage or particular positions, discuss the appointment with your maternity team first.
Massage is not a substitute for diagnosing pain. New, severe, unexplained or persistent symptoms, changes in sensation, or symptoms following an injury may need assessment by an appropriate healthcare professional before a massage appointment.
Vouchers and booking changes
Treatment Rooms vouchers are valid for six months from issue and can be transferred to someone else. You can buy a set value without choosing a treatment for the recipient. The voucher code is entered at the final step of online booking.
Your booking confirmation email includes the link for cancelling or rescheduling up to 24 hours before the appointment. For a later change, contact us directly. Late cancellations may be charged under the booking and voucher terms.
For anything specific to an existing appointment or voucher, contact the team. Please do not email card details.